DO DECENT WORK AND ORGANIZATIONAL COMMITMENT REALLY AFFECT WORK ENGAGEMENT? AN EMPIRICAL STUDY OF EMPLOYEES IN INDONESIA
DOI:
https://doi.org/10.51213/ema.v10i2.693Keywords:
Decent work, Organizational commitment, Work engagement, Human Resource Management, Pekerjaan yang layak, Komitmen organisasi, Keterlibatan kerja, Manajemen Sumber Daya ManusiaAbstract
Work engagement is an important issue for companies to gain support from their employees. This research aimed to analyze the impact of decent work and organizational commitment on Indonesian employees work engagement. Work engagement in Indonesia is generally quite good, indicated by an enthusiastic attitude and involvement in their work. However, there are still problems that need to be fixed to achieve opportunities for better improvements in the future. Social Exchange Theory (SET) was the source of work engagement and organizational commitment, while Psychology Work Theory (PWT) played an essential part in decent work. This research used both theories to analyze work engagement behavior. These three variables have never been applied simultaneously in behavioral analysis, especially in Indonesian employees. The total sample was 221 employees from various industries using a survey method by sending questionnaires. The result showed that decent work affected organizational commitment and work engagement, while organizational commitment affected work engagement. Moreover, organizational commitment acted as an intervening between the relationship of decent work to work engagement. This research provides a conceptual framework to comprehend factors that affect work engagement in developing countries, including Indonesia. Work engagement is related to employee well-being, which includes physical and mental well-being, as well as strong working relationships between the organization and employees. Strong working relationships are a solid foundation in building a work culture and competitive advantage, which ultimately drives the achievement of organizational goals with organizational support in decent work and efforts to build organizational commitment, especially affective organizational commitment and normative commitment.
References
Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology., 63, 1–18.
Bakker, A. B., & Schaufeli, W. B. (2015). Work Engagement. Wiley Encyclopedia of Management, 2008, 1–5. https://doi.org/10.1002/9781118785317.weom110009
Blustein, D. L. (2001). Extending the reach of vocational psychology: Toward an inclusive and integrative psychology of working. Journal of Vocational Behavior, 59(2), 171–182. https://doi.org/10.1006/jvbe.2001.1823
Blustein, D. L., Kenny, M. E., Autin, K., & Duffy, R. (2019). The Psychology of Working in Practice: A Theory of Change for a New Era. Career Development Quarterly, 67(3), 236–254. https://doi.org/10.1002/cdq.12193
Blustein, D. L., Olle, C., Connors-Kellgren, A., & Diamonti, A. J. (2016). Decent work: A psychological perspective. Frontiers in Psychology, 7(MAR), 1–10. https://doi.org/10.3389/fpsyg.2016.00407
Cesário, F., & Chambel, M. J. (2017). Linking Organizational Commitment and Work Engagement to Employee Performance. Knowledge and Process Management, 24(2), 152–158. https://doi.org/10.1002/kpm.1542
Colbert, A. E., Bono, J. E., & Purvanova, R. K. (2016). Flourishing via workplace relationships: Moving beyond instrumental support. Academy of Management Journal, 59(4), 1199–1223. https://doi.org/10.5465/amj.2014.0506
Cooke, F. L., Xu, J., & Bian, H. (2019). The prospect of decent work, decent industrial relations and decent social relations in China: towards a multi-level and multi-disciplinary approach. International Journal of Human Resource Management, 30(1), 122–155. https://doi.org/10.1080/09585192.2018.1521461
Dodd, V., Hooley, T., & Burke, C. (2019). Decent work in the UK: Context, conceptualization, and assessment. Journal of Vocational Behavior, 112(April), 270–281. https://doi.org/10.1016/j.jvb.2019.04.002
Duffy, R. D., Allan, B. A., England, J. W., Blustein, D. L., Autin, K. L., Douglass, R. P., Ferreira, J., & Santos, E. J. R. (2017). The Development and Initial Validation of the Decent Work Scale. Journal of Counseling Psychology. https://doi.org/http://dx.doi.org/10.1037/cou0000191
Duffy, R. D., Gensmer, N., Allan, B. A., Kim, H. J., Douglass, R. P., England, J. W., Autin, K. L., & Blustein, D. L. (2019). Developing, validating, and testing improved measures within the Psychology of Working Theory. Journal of Vocational Behavior, 112(November 2018), 199–215. https://doi.org/10.1016/j.jvb.2019.02.012
Duffy, R. D., Prieto, C. G., Kim, H. J., Raque-Bogdan, T. L., & Duffy, N. O. (2021). Decent work and physical health: A multi-wave investigation. Journal of Vocational Behavior, 127(September 2020), 103544. https://doi.org/10.1016/j.jvb.2021.103544
Ferraro, T., dos Santos, N. R., Moreira, J. M., & Pais, L. (2020). Decent Work, Work Motivation, Work Engagement and Burnout in Physicians. International Journal of Applied Positive Psychology, 5(1–2), 13–35. https://doi.org/10.1007/s41042-019-00024-5
Ferraro, T., Moreira, J. M., Dos Santos, N. R., Pais, L., & Sedmak, C. (2018). Decent work, work motivation and psychological capital: An empirical research. Work, 60(2), 339–354. https://doi.org/10.3233/WOR-182732
Fu, F., Bolander, W., & Jones, E. (2009). Managing the drivers of organizational commitment and salesperson effort: An application of meyer and allen’s Three-component model. Journal of Marketing Theory and Practice, 17(4), 335–350. https://doi.org/10.2753/MTP1069-6679170403
GarcÃa-Sierra, R., Fernández-Castro, J., & MartÃnez-Zaragoza, F. (2016). Work engagement in nursing: An integrative review of the literature. Journal of Nursing Management, 24(2), E101–E111. https://doi.org/10.1111/jonm.12312
Graça, M., Pais, L., Mónico, L., Santos, N. R. Dos, Ferraro, T., & Berger, R. (2021). Decent Work and Work Engagement: A Profile Study with Academic Personnel. Applied Research in Quality of Life, 16(3), 917–939. https://doi.org/10.1007/s11482-019-09780-7
Greenhaus, J. H., & Powell, G. N. (2006). When work and family are allies: A theory of work-family enrichment. Academy of Management Review, 31(1), 77–92. https://doi.org/10.5465/amr.2006.19379625
Huang, W., Shen, J., & Yuan, C. (2021). How Decent Work Affects Affective Commitment Among Chinese Employees: The Roles of Psychological Safety and Labor Relations Climate. Journal of Career Assessment, 1–24. https://doi.org/10.1177/10690727211029673
Kashyap, V., & Arora, R. (2020). Decent work and work–family enrichment: role of meaning at work and work engagement. International Journal of Productivity and Performance Management. https://doi.org/10.1108/IJPPM-03-2020-0133
Kozan, S., Işik, E., & Blustein, D. L. (2019). Decent work and well-being among low-income Turkish employees: Testing the psychology of working theory. Journal of Counseling Psychology, 66(3), 317–327. https://doi.org/10.1037/cou0000342
Leiter, M. P., & Bakker, A. B. (2015). Work Engagement: A Handbook of Essential Theory and Research (First). Psychology Press.
Lin, L., Cai, X., & Yin, J. (2021). Effects of mentoring on work engagement: Work meaningfulness as a mediator. International Journal of Training and Development, 25(2), 183–199. https://doi.org/10.1111/ijtd.12210
Maji, S. G. (2019). Disclosure Pattern of Labour Practices and Decent Work and Its Impact on Corporate Financial Performance: Evidence from Asia. Global Business Review, 1–17. https://doi.org/10.1177/0972150919876523
McIlveen, P., Hoare, P. N., Perera, H. N., Kossen, C., Mason, L., Munday, S., Alchin, C., Creed, A., & McDonald, N. (2021). Decent Work’s Association With Job Satisfaction, Work Engagement, and Withdrawal Intentions in Australian Working Adults. Journal of Career Assessment, 29(1), 18–35. https://doi.org/10.1177/1069072720922959
Meyer, J. P., & Parfyonova, N. M. (2010). Normative commitment in the workplace: A theoretical analysis and re-conceptualization. Human Resource Management Review, 20(4), 283–294. https://doi.org/10.1016/j.hrmr.2009.09.001
Milliman, J., Gatling, A., & Kim, J. (Sunny). (2018). The effect of workplace spirituality on hospitality employee engagement, intention to stay, and service delivery. Journal of Hospitality and Tourism Management, 35, 56–65. https://doi.org/10.1016/j.jhtm.2018.03.002
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The Measurement of Organizational Commitment. Journal of Vocational Behavior, 14(1), 224–227. https://doi.org/10.1016/0041-008X(75)90174-X
Nawrin, R. (2018). Mediating role of meaningful work between resources and work engagement in bangladesh’s private banks. Management and Marketing, 13(1), 777–795. https://doi.org/10.2478/mmcks-2018-0005
Njoku, E., Ruël, H., Rowlands, H., Evans, L., & Murdoch, M. (2019). An Analysis of the Contribution of e-HRM to Sustaining Business Performance. Advanced Series in Management, 23, 21–39. https://doi.org/10.1108/s1877-636120190000023003
Noor, A., Zainuddin, Y., Panigrahi, S. K., & Rahim, F. binti T. (2020). Investigating the Relationship among Fit Organization, Organization Commitment and Employee’s Intention to Stay: Malaysian Context. Global Business Review, 21(1), 68–87. https://doi.org/10.1177/0972150918755896
Patience, M. G., De Braine, R., & Dhanpat, N. (2020). Job demands, job resources, and work engagement among South African nurses. Journal of Psychology in Africa, 30(5), 408–416. https://doi.org/10.1080/14330237.2020.1821315
Potter, A., & O’Reilly, S. (2014). International journal of logistics management. International Journal of Logistics Management, 25(1). https://doi.org/10.1108/ijlm-03-2014-0041
Presbitero, A., & Teng-Calleja, M. (2020). Employee Intention to Stay in an Organization: Examining the Role of Calling and Perceived Supervisor Support Through the Theoretical Lens of Work as Calling. Journal of Career Assessment, 28(2), 320–336. https://doi.org/10.1177/1069072719858389
Robbins, S., & Judge, T. (2017). Essentials of Organizational Behavior. (14th ed.). Pearson.
Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600–619. https://doi.org/10.1108/02683940610690169
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study. Journal of Organizational Behavior, 25, 293–315. https://doi.org/10.1002/job.248
Shuck, B., & Rose, K. (2013). Reframing Employee Engagement Within the Context of Meaning and Purpose: Implications for HRD. Advances in Developing Human Resources, 15(4), 341–355. https://doi.org/10.1177/1523422313503235
Timothy, B., Bill, B., & Robert, R. (2015). Managing Organizational Behavior: What Great Managers Know and Do (Second). McGraw Hill.
Van der Heijden, B. I. J. M., Peeters, M. C. W., Le Blanc, P. M., & Van Breukelen, J. W. M. (2018). Job characteristics and experience as predictors of occupational turnover intention and occupational turnover in the European nursing sector. Journal of Vocational Behavior, 108(June), 108–120. https://doi.org/10.1016/j.jvb.2018.06.008
Yalabik, Z. Y., van Rossenberg, Y., Kinnie, N., & Swart, J. (2015). Engaged and committed? The relationship between work engagement and commitment in professional service firms. International Journal of Human Resource Management, 26(12), 1602–1621. https://doi.org/10.1080/09585192.2014.953972
Zammitti, A., Zarbo, R., Magnano, P., & Ginevra, M. C. (2025). Career Adaptability, Decent Work, Meaningful Work, and Life Satisfaction in Italian Adults. Career Development Quarterly, 73(2), 130–141. https://doi.org/10.1002/cdq.12376